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Privacy
In the following chapters you will find information about how
your personal data are treated. Your data may be collected during
your navigation on our website or as a consequence of the services
that we provide you. In order to take advantage of all the services
offered by our website, it is necessary for us to collect and treat
your personal data. The treatment of your personal data may consist
in collecting, organising, storing, analysing, interpreting,
modifying, selecting, comparing, using, connecting, blocking,
communicating, cancelling and destructing data. The treatment of
your personal data follows the principles of lawfulness and
correctness, in compliance with the current law and EU Regulation
2016/679 of the European Parliament and Council. With this privacy
notice, we like to inform you about the data we collect, why the
collection is necessary, and also of your rights in connection with
the treatment of your data.
Owner of the Treatment
The Owner of the Treatment of your personal data on
this website site is SiMedial with legal offices at Zona Artigianale
12, 39039 Villabassa, VAT no. IT02365710215. For more
information, please contact us using the following addresses: Tel
0474 741 000 Fax 0474 741 090 E-Mail: info@SiMedia.com
Internet: www.SiMedia.com
Purposes of the treatment
SiMedia treats your data for the following purposes:
- to fulfil legal obligations
- to fulfil contractual obligations
- to make available the requested information and
deliver the agreed services
- to monitor system efficiency
- to carry marketing activities, such as forwarding
commercial information and advertising material, market
research activities
- to safeguard obligations (e.g.: payments)
- to ascertain the level of satisfaction for the
quality of the products and services offered
Type of treatment
Your personal
data are treated manually, but also electronically, mainly
through the use of automated processes, depending on the
objectives. In this case, we specifically use databases and
computerised platforms that may be managed by both us and
third parties. Each type of treatment guarantees the respect
and the confidentiality of the data treated. We store such
data and general information in the database and in the
servers as logfiles. In order to provide you with a unique
navigation experience, we need to collect some technical
data that are necessary for the correct operation of the
website:
- Browser type and browser version -
Operating system - The „referrer“ website - The on our
website linked webpages - Date and time of access - IP
address - Other similar data and information
The legal basis for this type of treatment is article 6
of the GDPR. By accessing the website, computerised systems
and management software automatically and indirectly collect
and/or manage this number of data and information. At
first, the collection of these data in anonymous format is
static. However, later on the data are treated to ensure a
high level of protection and safety for any data that we
collect.
Period of data conservation
In compliance with current laws, the owner of the
treatment has defined different periods of data conservation
depending on their usage: 1.) As far as handling and
answering your questions about products and activities, your
personal data will be stored for a period of time strictly
necessary for processing your request. 2.) As far as
managing activities connected with the navigation through
our website, your personal data will be stored for a period
of time strictly necessary to satisfy your requests. 3.)
As far as internal management and operational activities
(for example time of conservation of invoices,
administration, and tax information), your personal data
will be treated for a period of time in line with the legal
requirements for the specific purpose. 4.) As far as the
handling of disputes and litigations, your personal data
will be stored for the whole time strictly necessary for
pursuing such matters, and in any case not beyond the
applicable prescription limits.
Use of
cookies
In order to constantly improve the
navigation of our website, our company uses cookies. Cookies
are text files containing data, which during the navigation
to a website are stored in the visitor’s computer through
the browser. The storage of these data is necessary for the
access recognition. You can delete any cookies stored in
your computer at any time through the settings of your
browser, or even set the browser so that cookies are no
longer stored in the future. Should you decide on the
latter, we cannot ensure that you will be able to use our
website normally, and some services and functionalities may
no longer be available. More information on cookies and
their usage is available in the dedicated section.
Contact form
Should you decide to
contact us using the contact form on our website, you will
be asked to enter some personal data. This enables us to
process your query. This is also the reason why the
corresponding fields of the contact form are marked with an
asterisk, or in any another way, as mandatory fields. The
entering of personal or sensitive data other than those
marked as mandatory will be at your discretion. Failure to
enter, even in part, the mandatory information marked with
an asterisk or similar character may result in the
impossibility for us to answer your requests or deliver the
requested services. The forwarding of requests using the
contact form constitutes your implicit acceptance of the
treatment of your personal data. The data that you transmit
are treated and stored for a period of time strictly
necessary for the processing of your request.
Newsletter
The forwarding of a
newsletter containing commercial information complies with
your previous consent or with the existing legal
requirements. Our newsletter contains information of our
company activities, our services, offers and news (for
example, new communication platforms, suggestions, travel
recommendations and offers, offers that are complementary to
your travels, vouchers, competitions, and indications on how
to participate to the blog). These communications may also
be sent by our commercial partners. The frequency of our
newsletter depends on the topics. In any case, before
sending our newsletters, we make sure that we have received
your preliminary consent through a system called Double
Opt-in, in accordance with the provisions of art. 6,
paragraph 1, letter b) of the GDPR. The recipient’s details
may be transmitted to our technical partners for the
newsletter sending. This collaboration is regulated by a
personal data treatment sub-owner contract, as required by
the GDPR. In compliance with current regulations, it is our
duty to monitor and store the received consent for the
newsletter. For this purpose, we store your subscription and
confirmation of willingness to accept the newsletter. The
personal data that you forward to us on such occasion are
only used for the personalisation and heading of the
newsletter. The subscription can be cancelled at any time in
the newsletter itself. The period of conservation of the
data is equal to the period of use of the service and the
subscription itself.
Profiling
Profiling is any type of automated personal data
processing activity that consists in using the information
to assess, analyse and predict certain aspects of a natural
person. For this type of marketing activities we signed
agreements with third parties.
Collaboration
with third parties
When we work with our
suppliers and use third-party services, we make sure that
they are contractually obliged to apply the same
privacy/safety standards that we apply, and that such
standards are also followed. Such third parties, who act as
owners of the treatment of the personal data, guarantee that
the data received are not stored and used for purposes other
than the contractually agreed. Within the framework of these
technical agreements, the mail addresses made available to
them are encrypted using technologies such as “hashing”, so
that any other parties are unable to obtain the original
addresses. It may happen that we need to transfer your
data to third parties in Non-European Countries (EEC). The
EEC (European Economic Area) consists of the countries of
the European Union, plus Switzerland, Iceland, Lichtenstein
and Norway. These countries guarantee the same safety
standards for the treatment of personal data. This transfer
of the data may be necessary if the servers (meaning the
physical locations where the data are stored) or if the
premises of our suppliers are in countries outside the EEC
area. Should we be forced to transfer your data to a country
outside the European Economic Area (EEC), it is our
responsibility to ensure that they are treated with
appropriate safety standards.
Disclosure of
your data
In principle, the personal data
are not forwarded. Only in some specific cases, personal
data may be disclosed to the following suppliers:
- Subcontractors for technical checks and analysis,
payments, identification and addressing services,
suppliers of analysis services or credit insurance
companies
- Public administration or authorities, should this be
required by law
- Credit institutions with whom we undertake
commercial relations for the handling of credits /
debits, financial reasons
- Any physical or legal persons, public and/or private
(legal, administrative and fiscal consultants, courts of
laws, chambers of commerce, etc.), if the data transfer
is necessary or relevant for providing our service
activities.
User rights
The affected person’s
rights may be exercised by the same, and/or by a named
person, by sending a written request with acknowledgement of
receipt or e-mail to the owner of the treatment, Mr. Sieder
Reinhold, at the operational address of the company SiMedia
srl, Zona Artigianale 12, 39039 Villabassa, Italy. The
affected person has the right to obtain a copy of the data
in our possession, which will be made available in
accordance with the terms of current regulations. In
specific cases, we do reserve the right to store some
information for legal purposes (for example in case of
suspected fraud, or breach of the general terms and
conditions). Should you believe that your rights have been
violated, you can contact the relevant data protection
authorities or take legal action.
Below we are
summarizing the rights of an affected person:
- Right to receive confirmation of the data treatment
Each affected person has the right to ask the owner of
the personal data treatment if the data are being
treated. Anyone wishing to exercise this right may
contact us at any time.
- Right of information
Each affected person
has the right to obtain at any time and free of charge
information regarding the treatment of their own
personal data. The notification must contain the
following information: - the purposes of the
treatment - the types of personal data being treated - the recipients and/or the categories of recipients to
which the treated personal data may have received, with
particular reference and attention to any recipients
outside the EEC, or international organizations.
Moreover, as far as transfer of the data to countries
outside the EEC area, the user also has the right to
receive additional information regarding the safety
guarantees in place during the treatment - the period
of conservation contemplated for the treatment and the
storage of the personal data - the possibility to
issue a complaint with the data protection authorities - in those cases when the personal data were not
collected or treated by the company, the possibility of
obtaining appropriate information on their source and
origin - the possibility of automated decisions, even
when contemplated by art. 22, par. 1 and 4 of the GDPR
on the profiling of personal data, and in this case
obtain appropriate and supported information regarding
the logics followed for such decisions and the possible
consequences that this solution may bring for the the
affected person.
- Right of correction of personal data
The affected
person has the right to request the immediate correction
of any errors in their own personal data.
- Right of
cancellation
The affected person has the right to ask
the owner of treatment to immediately delete their own
personal data, if at least one of the following
conditions is met and that the processing of the
personal data is not required: - The affected person
have been collected and processed in a different way and
are no longer necessary. - The data subject withdraws
the authorisation to the treatment, granted in
accordance with art. 6, paragraph 1, letter a) of the
GDPR, or art. 9, paragraph 2, letter a) of the GDPR, but
also if the treatment is in violation of other data
protection regulations. - The affected person
dissagrees the treatment according to art. 21, paragraph
1, of the GDPR, and demonstrates that there are no
legitimate reasons for their processing. - The
personal data are not being treated in a compliant way.
- The cancellation of the personal data is required to
fulfil a legal obligation contemplated by national or EU
laws, to which the owner of treatment must abide. -
The personal data have been treated following the
requests of services by a minor, in compliance with the
provisions of art. 8, paragraph 1 of the GDPR.
- Right of limitation of the treatment
The
affected person has the right to ask the owner of
treatment to limit the processing if one of the
following conditions persists: - The correctness of
the personal data is disputed by the affected person.
The limitation shall apply for a period of time that
will give the responsible person the possibility to
verify the correctness of the personal data. - The
treatment is not in compliance with current laws; the
affected person refuses the cancellation of the personal
data, asking instead their limitation. - The owner of
the treatment no longer needs the personal data for the
purpose of the treatment, but the data subject requires
the same to assert, exercise or defend their rights for
legal action. - The affected person has disagreed to
current treatment according to art. 21, paragraph 1 of
the GDPR and it has not yet been clarified if the
legitimate reasons of the owner of the treatment have
priority on those of the affected person.
- Right of data transmission
The affected person
has the right to receive, in a structured format, or in
any case in a format readable by a data processing
machine, the personal data originally delivered to the
owner of treatment. The affected person has the right to
transfer these data to another owner of treatment.
Moreover, based on the provisions of art. 20, paragraph
1 of the GDPR, the affected person has the right to
request that data will be directly transferred from the
original owner to the new owner if a technical solution
for both parties is available.
- Right of disagreement
The affected person has the
right to object at any time to the treatment of their
own personal data due to reasons resulting from their
specific situation. This also applies to profiling.
In case of objection to the treatment of personal data,
we will interrupt the treatment, unless we can provide
valid reasons to continue and such reasons do not affect
the interests, the rights and the freedom of the
affected person in a negative way and unless the
treatment is necessary for affirmation, exercising and
defence of legal affairs.
- Automated decisions, including profiling
The affected person has the right to disagree on
automated data treatment, including profiling, that has
legal consequences and a significant impact, unless the
decision is taken to fulfil or abide to the terms of a
contract between the affected person and the owner of
the treatment. If the terms of a contract between the
affected person and the owner of treatment include
processing a certain request, with the explicit consent
of the same, we will implement reasonable measures to
safeguard the rights and freedom of the affected person.
- Right to withdraw the consent to the data treatment
The affected person has the right to withdraw at any
time the consent to the treatment of their own personal
data previously granted to the owner of the treatment.
Place of the data treatment
The treatment of
the personal data that you have transmitted is mainly
happening within our working structures, in the
departments where the individual responsible for such
treatment is located. The agreed contractual activities
will only take place in an EU or EEC country. Any
transfers, in part or in full, of the contracted
services to a different country shall be subjected to
the approval of the customer, and can only take place if
the data guarantee and safety conditions do agree with
art. 44 and subsequent of the GDPR. For further
information, please contact us at the addresses
indicated in the “Copyright” section.
The data
provided in a request to a hotel are also treated by
SiMedia. The treatment of the data is necessary for
forwarding the request.
Google Analytics
This website uses Google Analytics, a Google Inc. (“Google”)
advertising efficiency analysis service. Google Analytics
uses so-called “cookies”, small text files that are stored
on the visitor’s computers and allow assessing the use of
the website. The information (including the user’s IP
address) is collected through cookies and sent to a server
in the USA, where it is stored. Google then uses this
information to analyse the navigation of our website, create
reports of the activities on the website and provide
different services. In some cases, Google may also transfer
the information to third parties, for example if required by
law or to other companies that process data on its behalf.
Your IP address can under no circumstances be used by Google
for purposes other than those indicated above. By visiting
the website users agree to the treatment of their own
personal data by Google for the above purposes. The
installation of cookies on your computer may be prevented by
adjusting your browser settings accordingly. However, in
this case you need to be aware that the disabling of cookies
could limit the quality of your navigation through the
website, or your use of the same. To prevent Google from
collecting and processing data as explained above, you need
to download and install the fllowing plugin:
https://tools.google.com/dlpage/gaoptout?hl=gb.
Further information on the conditions of use and the Google
Analytics data protection policy is available at the
following link:
https://www.google.com/analytics/terms/gb.html or
https://support.google.com/analytics/answer/6004245?hl=gb.
The website uses Google Analytics in IP-Masking mode, to
ensure that IP addresses are collected in an anonymous
format. It is important to point out that we use Google
Analytics to evaluate and analyse AdWords data for
statistical purposes, and also Double-Click-Cookie. Should
you not be happy with this activity, you can disable it by
visiting
https://adssettings.google.com/?hl=gb.
Use of Google AdWords, Google Tag Manager and Remarketing
This website uses cookies for remarketing campaigns, with
the objective of addressing visitors with advertising
campaigns later on. The affected person has the possibility
to disable these types of cookies by visiting the following
link:
https://adssettings.google.com/?hl=gb.
Facebook
Pixel Anyone visiting our website should be aware that
the Facebook Remarketing Tag has been reintroduced. With
this type of tag, when visiting this website, the user is
automatically resent to the Facebook servers. In specific,
the Facebook servers receive information on the website
navigation and will use it for managing your profile.
Further information on the data collection and policy is
available at the following link:
https://www.facebook.com/about/privacy/. As an
alternative, it is also possible to disable Remarketing by
Facebook by visiting the following link:
https://www.facebook.com/settings/.
YouTube This website uses the services of
YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA,
represented by Google Inc., 1600 Amphitheatre Parkway,
Mountain View, CA 94043, USA, with the purpose of
incorporating video feeds. When users visit a page with
incorporated video feeds, their IP addresses are
automatically collected and sent to YouTube. During this
stage, cookies are also normally installed on the computer.
We have incorporated YouTube videos in full compliance with
the expanded privacy policy. Also in this case, YouTube will
contact Google. However, according to the Google privacy
declaration, no personal data are treated. This means that
YouTube will not collect additional information about the
visitor until the visitor actually watches the video.
However, should the visitor watch the video, the IP address
will be forwarded to YouTube. If you are logged in, YouTube
stores the information in your personal profile. We are
unable to provide further information on the possible
collection of data. For more information visit the following
link:
www.google.de/intl/de/policies/privacy/.
Hotjar We use the Hotjar Ltd advertisement analysis
service. By using these technologies, we get to know how
visitors behave on the website, for example by scrolling
down. We know which sections users visit and how many times
they click on the single section. This tool also enables us
to obtain opinions directly from website users. This
information helps us rendering the navigation faster and
more enjoyable. By using this tool, we pay special
attention to the treatment of personal data. We learn which
section is clicked the most, the mouse movements on the
website, how many times the website is scrolled down, the
size and characteristics of the screen used for the
navigation, the type of navigation tool (PC, laptop, mobile
device, ...), the browser, the country of the visitor and
the selected language. To prevent the usage of Hotjar,
simply install a so-called “Do Not Track-Header”. If you
visit our website using several different browsers, make
sure to install a “Do Not Track-Header” on each browser. For
more information visit the following link:
https://www.hotjar.com/opt-out. For the privacy notice
visit the following link:
https://www.hotjar.com/privacy.
Google
Fonts This website uses Web Fonts to ensure the
correct display of the graphic content made available by
Google. When loading our website, your browser also loads
the necessary fonts in the Cache area of the browser itself,
so that graphic content is displayed correctly. In order
to do so, the browser needs to connect to the Google server,
which will then receive the information that your IP address
has loaded our website. The use of Web Fonts by Google
ensures a clean and visually enjoyable navigation
experience. This represents a legitimate interest also
according art. 6, paragraph 1, letter f) of the GDPR.
Further information on the use of Web Fonts is available at
the following link: https://developers.google.com/fonts/faq
, or can be found in the privacy notice of Google itself at
https://www.google.com/policies/privacy/.
Bing Ads
The website uses Conversion Tracking by Microsoft
Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
In this case, a Microsoft Bing Ads cookie is stored on your
PC when you enter the website through a Microsoft Bing Ad.
This allows Microsoft Bing to recognise that the user has
been directed to a specific conversion page. We are only
able to obtain the overall number of visitors on our
website. During these operations, no personal information is
collected. Any visitor who dissents to the collection of
this behavioural information can simply disable it by
adjusting the general settings of the browser accordingly.
Alternatively, you can follow this link
http://choice.microsoft.com/en-GB/opt-out; for the data
protection notice and the usage of cookies by Microsoft and
Bing Ads, follow this link:
https://privacy.microsoft.com/en-gb/privacystatement.
SSL certificate We treat
personal data collected on the website using computerised
processes. Personal data are protected by Secure Socket
Layer (SSL) encryption. This technology protects the user
from the risk of unintentional disclosure of personal data
when using an unprotected connection.
The user is notified when accessing a protected connection
by a padlock icon. By clicking the padlock icon, the user
can then make sure that the SSL certificate is valid and up
to date.
Google Maps This website
uses Google Maps owned by Google Inc., 1600 Amphitheatre
Parkway, Mountain View, CA 94043, USA. Using Google Maps
simplifies locating the places of your interest. To use
Google Maps, it is necessary to save your IP address. This
information is transferred to the Google servers located in
the USA. We do not have any impact on Google’s data
treatment. The data treatment is regulated by art. 6 (1)
(f) GDPR. Please find further information reading
Google’s privacy policy:
https://policies.google.com/privacy?hl=en-GB
Social Media PlugIns This website uses
social media plug-ins. By clicking on the plugin, your IP address, our
website URL and cookies will be transferred to the relevant
social media provider. If you are logged in to your
social media account you give your social media provider the
opportunity to assign your surfing behavior to you profile.
You can avoid it by simply logging out from your social
media account. Please find here more information on the
provider’s data privacy policies: Facebook:
https://www.facebook.com/about/privacy
Instagram:
https://help.instagram.com/519522125107875
YouTube:
https://policies.google.com/privacy?hl=en&gl=de
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